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	<title>Massage.co.nz: The Massage Company &#187; process</title>
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	<description>Massage and Aromatherapy Specialists. Dedicated to treating muscles in Palmerston North, New Zealand since 2004</description>
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	<itunes:summary>Massage and Aromatherapy Spcialists: Providing information regarding Massage and Aromatherapy for New Zealand.</itunes:summary>
	<itunes:author>Massage.co.nz</itunes:author>
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		<title>Complaints Process</title>
		<link>http://www.massage.co.nz/2005/12/02/complaints-process/</link>
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		<pubDate>Fri, 02 Dec 2005 06:52:31 +0000</pubDate>
		<dc:creator>Kimberly Jansen</dc:creator>
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		<category><![CDATA[complaints]]></category>
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		<description><![CDATA[It seldom happens, but should you feel the need to lay a formal complaint against a therapist here are some guidelines to help you. Depending on the severity of your complaint you should generally talk to the therapist first. If you have been mistreated or injured due to a therapist massaging incorrectly you should talk [...]]]></description>
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